Steps to buy goods online
During your stay in EU you are eligible to receive VAT refund from the purchased goods in local online stores.
Before buying any goods online, please make a request using this form and we will provide you with information whether it's eligible to buy goods and apply for VAT refund in a certain online store.
Please inform the online store assistant that you will need a Tax Free Form and send them your passport or ID card copy that would indicate your third country resident status. The online store assistant will fill in Tax Free Form during the delivery of goods.
The online store will deliver the invoice or receipt together with the purchased goods. The issued invoice has to state the delivery address, while in Tax Free Form the address of your residency has to be indicated.