HIGHEST REFUND RATES ON THE MARKET - UP TO 81.04% OF TAX AMOUNT !
Log-in to CITYREFUND Self-service portal and fill out a Tax Free Form right after the purchase is made.
Departing from the EU country,
the customer shall present the
Tax Free Forms, receipts and the
purchased goods at the customs
Submit the original copies of stamped Tax Free Forms using the CITYREFUND Self-service kiosk or send them by post.
Convenient use of the Tax Free service and the highest refunds rates is the key to our success
CITYREFUND provides VAT refunding services to individuals (tourists, travelers, business people, etc.), the EU non-residents from purchases at retail stores in the countries of the European Union.
Our services comply with the laws and regulations of the EU countries.
We offer to take an advantages of CITYREFUND Self-service Tax Free Shopping app to Sign-up your personal account and administer your refund applications!
SIGN UP / LOG-IN
Get your VAT refund easily & quickly:
I. Log-In or Sign-Up to create your personal account;
II. Enter the items you purchased;
III. Upload your cash receipts/invoices - take pictures of your invoices and upload them on the app;
IV. Get your tax-free form. Print it and get validated at Customs;
VI. Use the self-service kiosk or send the stamped forms by mail using our service to mail the documents worldwide free of charge (no postage stamps required).
Not needed to submit the tax-free form in case of electronic validation;
VII. Get your refund!
CITYREFUND Self-service kiosks are designed to provide convenient 24h service for Tax Free shoppers –travelers to submit Tax Free shopping documents and to get tax refund.
CITYREFUND Self-service kiosk allows to submit the Tax Free form issued by the merchant in any country where the CITYREFUND Tax Free service is available.
After the documents submission, the customer are receiving instant refund pay-out, according to the chosen payment method.
KIOSKS LOCATIONSYou are eligible to shop tax free and receive VAT refund if: - your permanent residence and abode is outside the EU territory; - you are not granted with a permanent residence permit in any EU country.
Is there a set minimum amount for tax free purchases? - Yes, in every EU country we have specific requirements for a minimum purchase amount.
We recommend acquainting yourself with those customs regulations in your country of residence (or abode) that concern the import of goods by a physical person. Depending on the effective legislation in your country, upon your arrival you might need to declare the goods you are importing and pay import duties. This, however, is in no way influenced by the VAT refunds on Tax Free purchases made within the EU.
COUNTRY LIST