IMPLEMENTATION OF NEWEST TECHNOLOGIES AND THE BEST RATES IS THE KEY TO OUR SUCCESS!

 
3 STEPS TO TAX FREE SHOPPING
 
1
FILL OUT FORM

A special Tax Free Form should
be filled in by merchant’s shop
assistant and signed in right
after the purchase is made.

 
 
2
CUSTOMS

Departing from the EU country,
the customer shall present the
Tax Free Forms, receipts and the
purchased goods at the customs

 
 
 
 
3
GET YOUR REFUND

Please use CITYrefund self ser-
vice kiosk to submit the original
copies of stamped Tax Free
Forms or send them by post.

READ MORE
 
 
 
 
WHY US

Convenient use of the Tax Free service and the best tariffs is the key to our success.

CITYrefund provides VAT refunding services to individuals (tourists, travellers, business people, etc.), the EU non-residents from purchases at retail stores in the countries of the European Union.

Our services comply with the laws and regulations of the EU countries.

 
SERVICES

SELF SERVICE REFUND KIOSK

CITYrefund self Service kiosks are designed to provide convenient 24h service for Tax Free shoppers –travelers to submit Tax Free shopping documents and to get tax refund.

CITYrefund self-service kiosk allows to submit the Tax Free form issued by the merchant in any country where the CITYrefund Tax Free service is available.

After the documents submission, the customer are receiving instant refund pay-out, according to the chosen payment method.

CITYrefund Service kiosk locations

R-OFFICE ONLINE PROCESSING SYSTEM

We offer to take an advantages of RefundOffice Tax Free Shopping online processing system to sign-up your personal account and administer your refund applications!

5 MIN
Average required time for user to submit the Tax Free form
SIGN UP
 
COUNTRIES

TAX FREE SHOPPING IN EU COUNTRIES

You are eligible to shop tax free and receive VAT refund if:
- your permanent residence and abode is outside the EU territory;
- you are not granted with a permanent residence permit in any EU country.

Is there a set minimum amount for tax free purchases?
- Yes, in every EU country we have specific requirements for a minimum purchase amount.

We recommend acquainting yourself with those customs regulations in your country of residence (or abode) that concern the import of goods by a physical person. Depending on the effective legislation in your country, upon your arrival you might need to declare the goods you are importing and pay import duties. This, however, is in no way influenced by the VAT refunds on Tax Free purchases made within the EU.

COUNTRY LIST